This course provides those interested
in practicing mediation with a theoretical framework upon which to base
their practice. As well as giving an overview of mediation and the work of
the mediator, it provides an historical context for mediation. The course
also discusses various theories of conflict. These discussions explore
what conflict is, how it arises and how it develops. Overall, the course
will help the student not only to understand some of the motivating
factors behind conflict, but also how mediation can help people in
conflict to reach mutually acceptable settlements.
Define mediation
and the role of the mediator
Describe the
history of mediation
Explain how people
in conflict behave
Apply conflict
theory in dispute situations
Use the Internet and
software applications to aid in resolving disputes
Management
Some college level
courses and management experience
ERI DLC courses are free. Those who wish to receive continuing education
credit will be charged a $19 fee (per certificate) prior to taking the
Final Exam.
Basic
Intermediate
